Terms and Conditions

1.1 Scope. This is a web-based platform. The Service lets Users post, search for and bid on freight loads, mainly for cargo vans, sprinter vans, box trucks of all sizes and other expedited freight.

1.2 Eligibility. You must be at least 18 years old, have the legal authority to enter into this Agreement, and hold an active MC number (where applicable) to work with brokers.

1.3 No broker guarantee. We are not a freight broker, carrier or shipper. We do not guarantee load availability, booking success, broker payment or freight delivery outcomes.

2.1 Account security. You are solely responsible for keeping your login details confidential and for all activity under your account.

2.2 User conduct. You agree not to:

• Misrepresent your identity, MC authority, vehicle type or availability
• Interfere with the integrity or security of the platform
• Contact brokers or users off-platform to get around payment
• Use automated systems (bots, scrapers, scripts) without written permission

2.3 License. We grant you a limited, non-exclusive, revocable license to use the platform only for lawful, professional logistics activity. We keep all intellectual property rights.

3.1 Billing. All plans are billed in advance, monthly or yearly. By subscribing, you authorize us to charge your payment method on file.

3.2 Refunds. All payments are non-refundable, including for non-usage, load availability or bid outcomes.

3.3 Payment disputes. If your payment fails, your account may be suspended or terminated without notice. You remain liable for all unpaid amounts and collection costs.

4.1 System monitoring. We may monitor all activity for abuse, fraud or breaches of these terms.

4.2 Load and user data. All broker-posted loads are provided “as is.” We do not verify load legitimacy, payout, insurance or freight details. You are responsible for your own due diligence.

4.3 Third-party content. Brokers and carriers are independent parties. We are not liable for third-party statements, bids, contracts, payments, disputes or misrepresentations.

4.4 Third-party load postings. The platform is a technology service only. We do not own, control or verify any freight load posted on the site. All load postings are submitted by third-party brokers or carriers, or reposted from outside sources. We make no warranties about the accuracy, authenticity or reliability of any load. You agree that:

• We are not responsible for the payment, performance or accuracy of any third-party load
• All load-related transactions are strictly between you and the posting party
• You must do your own due diligence before accepting or acting on any load posting

In no event is BoxTrucksLoadBoard.com responsible for any loss, damage, delay or liability arising from your reliance on a load posted by another party.

5.1 No warranties. The Service is provided “as is.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

5.2 No liability for damages. We are not liable for indirect, incidental, consequential or punitive damages, including lost income, failed bookings, downtime or third-party disputes.

5.3 Maximum liability. Our total liability is limited to the amount you paid us in the six (6) months before the claim.

You agree to indemnify, defend and hold harmless BoxTrucksLoadBoard.com and its officers, employees and affiliates from any claims, liabilities, damages or expenses arising from:

• Your use or misuse of the Service
• Your breach of these terms
• Your dealings with brokers, carriers or other users
• Any content or data you provide

7.1 Suspension and termination. We may suspend or terminate your account at any time for breach of this Agreement, non-payment or misuse of the Service.

7.2 Effect of termination. On termination, all access must stop immediately. No refunds will be issued. Sections 3, 5 and 6 survive termination.

8.1 Governing law. This Agreement is governed by the laws of Delaware.

8.2 Dispute resolution. All disputes will be resolved by binding arbitration in Delaware. No class actions are permitted.

8.3 No guarantee of loads. Using the platform does not guarantee load volume, income or successful bids.

8.4 Force majeure. We are not liable for events beyond our control, such as natural disasters, outages or cyberattacks.

8.5 Changes. We may update these Terms at any time. Continued use of the Service means you accept the updated Terms.

If you have questions, contact us:

Email: support@boxtrucksloadboard.com
Mailing address: BoxTrucksLoadBoard, Inc., Philadelphia, PA, USA