Frequently asked questions

BoxTrucksLoadBoard.com is a modern load board built for box truck carriers. It also carries cargo van, sprinter van and other light-duty expedited loads, so while the name highlights box trucks, the board serves many vehicle types. Whether you run dock-high straight trucks, non-CDL box trucks or sprinter and cargo vans, we connect you to real-time, broker-posted loads that fit your route and equipment.

Yes. To book freight through Box Trucks Loadboard you need an active MC number, whether you run a 26ft box truck, a cargo van or a sprinter van. Brokers ask for proof of authority to confirm insurance and federal compliance.

It's simple and fast:

1. Use the state filter at the top of your dashboard to focus your search by region.
2. Browse posted loads for box trucks, cargo vans and sprinters.
3. Click “View” to open the full load details: pickup time, rate, delivery address and equipment type.
4. Click “Submit Bid” to propose your rate and delivery window.

We specialize in box trucks and support a wide range of expedited vehicles:

1. 14ft box trucks (non-CDL)
2. 16-18ft and 20ft trucks
3. 22-26ft dock-high box trucks
4. Cargo vans (regular or high roof)
5. Sprinter vans (standard and extended wheelbase)
6. Straight trucks and hot shot vehicles

Whatever you drive, you can filter loads by vehicle type right in your dashboard.

To submit a bid:

1. Click “View” on any load to see the full details.
2. Click “Submit Bid” to open the smart bid form.
3. Enter your rate, transit time, equipment and MC number.
4. Click “Prepare Email”. Your email app opens with the bid ready to send to the broker.

Brokers often choose on both price and availability. Be clear, fast and accurate to improve your chances, especially on time-sensitive box truck and van loads.

Your bid goes straight to the broker's inbox. Most brokers review bids from several carriers at once, so speed and clarity matter as much as price. Always include:

1. A competitive but realistic rate
2. Your estimated delivery time
3. How far you are from the pickup
4. Your MC number and truck specs, for example a 26ft liftgate box truck, non-CDL

If your bid is accepted, the broker replies to your email. If you don't hear back, assume the load went to another carrier. Use the Rate Guide to benchmark bids by miles, urgency and equipment.

Even a strong bid can lose out. The broker may have picked a truck closer to the pickup, a repeat carrier they already trust, special equipment such as a liftgate or team drivers, or a truck available sooner for a tight delivery window. That's normal in expedited freight.

Keep bidding consistently. More bids mean more loads won, more broker relationships and more repeat business. That's how successful box truck and van carriers grow.

There are two plans. Basic is $29/month or $149/year, for cargo van and sprinter loads. Pro is $59/month or $279/year and adds box trucks, straight trucks and semis. Paying yearly saves 50%.

Yes. There are no long-term contracts. Cancelling stops your next renewal and you keep access until the end of the period you've paid for. Payments are non-refundable.

Use “Forgot password?” on the sign-in page. We'll email you a 6-digit code; enter it and choose a new password.

Email support@boxtrucksloadboard.com. Our support hours are Monday - Friday: 9:00 AM - 6:00 PM EST, and we usually reply within 1-2 business hours during support hours.